Support Center

Find answers to common questions about our apps, or reach out to us directly.

Medical

Lifestyle

Education

Reference

Sports

Medical

Are my data stored on your servers?

No. All personal data you enter into our apps is stored exclusively on your device. We do not operate servers that collect or store your personal information.

How do I restore my data on a new device?

If you have iCloud sync enabled, your data will automatically transfer when you sign into the same Apple ID on your new device. Otherwise, use an iTunes/Finder backup to restore.

How do I cancel my subscription?

Go to Settings > Apple ID > Subscriptions on your iPhone, find the app, and tap Cancel Subscription. You'll retain access until the current billing period ends.

How do I request a refund?

All purchases are processed by Apple. Visit reportaproblem.apple.com to request a refund directly from Apple.

Do you show ads in your apps?

Some of our free apps display non-intrusive ads via Google AdMob. Premium or subscription users enjoy an ad-free experience.

Which iOS version is required?

Most of our apps require iOS 17.0 or later. Check the specific app listing on the App Store for exact requirements.

Medical

Blood Sugar Tracker

Take control of your diabetes with confidence.

Can I export my blood sugar readings?

Yes, you can export your readings as a PDF or CSV file from the app's settings, which you can share with your healthcare provider.

Does the app replace a glucose meter?

No. Blood Sugar Tracker is a logging tool only. It does not measure blood glucose levels. Always use a clinically approved meter for readings.

Can I set target ranges?

Yes, you can customize your target blood sugar ranges in the app settings to see at a glance when readings are out of range.

Lifestyle

Plant Identifier & Water Diary

Turn your phone into the ultimate plant care tool.

How accurate is plant identification?

Our AI model identifies thousands of common plant species with high accuracy, but results should be treated as suggestions. Do not consume or handle unknown plants based solely on app identification.

Can I set watering reminders?

Yes, you can set custom watering schedules with notifications for each of your plants.

Education

Insect Identifier

Your pocket-sized bug identifier and nature companion.

Can the app identify dangerous insects?

The app can identify many common insects, including some dangerous species. However, always exercise caution — do not rely solely on the app for safety decisions regarding venomous or harmful insects.

Does identification work offline?

Yes, the AI model runs entirely on your device, so identification works without an internet connection.

Reference

Antique Identifier

Uncover the history and value of antiques with AI.

How reliable are value estimates?

Value estimates are based on AI analysis and should be treated as approximate guidelines only. For accurate appraisals, consult a certified appraiser.

Sports

Baseball Card Value Scanner

Understand what your baseball cards are truly worth.

Which card types are supported?

The app supports baseball cards, basketball cards, football cards, and other major sports trading cards from popular manufacturers.

Are the value estimates accurate?

Values are AI-generated estimates based on visible card features. Actual market value depends on condition, grading, and current demand. Use estimates as a starting point, not a definitive valuation.

Medical

Blood Pressure Diary

Track your blood pressure with confidence.

Can I share my readings with my doctor?

Yes, you can export your blood pressure log as a PDF report and share it directly with your healthcare provider.

Does the app measure my blood pressure?

No, the app is a logging tool. You need to measure your blood pressure with an external monitor and manually enter the readings.

Utilities

Card Centering Calculator

Unlock true grading potential for your trading cards.

How do I measure centering?

Simply take a photo of your card — the app will analyze the borders and calculate the centering ratio automatically, similar to how professional grading services evaluate centering.

Health & Fitness

Intermittent Fasting Tracker

Your personal fasting coach for a healthier lifestyle.

Which fasting methods are supported?

We support all popular intermittent fasting methods: 16:8, 18:6, 20:4, OMAD (23:1), 5:2, and custom schedules. You can switch between methods anytime.

Is fasting safe for everyone?

Intermittent fasting is not suitable for everyone. Consult your healthcare provider before starting, especially if you have diabetes, eating disorders, are pregnant, or are under 18.

Education

Class Planner & AI Math Solver

Keep your semester organized with smart planning.

Does the AI solver support all math topics?

The AI solver covers algebra, calculus, geometry, statistics, and more. Take a photo of the problem or type it in to get step-by-step solutions.

Sports

Pitch Counter - Radar Gun

Streamline scorekeeping and pitch tracking for baseball.

Can I track multiple players?

Yes, you can create profiles for multiple pitchers and track their individual pitch counts, velocities, and game statistics separately.

Medical

Birth Control Reminder

Never forget to take your medication.

What if I miss a notification?

The app will send follow-up reminders if you haven't marked a dose as taken. Make sure notifications are enabled and Do Not Disturb is configured to allow alerts.

Is my medication data private?

Absolutely. All medication schedules and reminder data are stored locally on your device only. We never have access to your health information.